At RA93 Traders, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

Items may be returned within 7 days of delivery if they are defective, damaged, or incorrect. Products must be unused and in their original packaging.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through the original payment method within a reasonable timeframe.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Used or damaged products caused by misuse
  • Products without original packaging
  • Clearance or final-sale items

Exchange Policy

If you receive a defective or incorrect item, we will gladly provide a replacement subject to product availability.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.

Contact Us

For return or refund requests, please contact our support team with your order details and reason for the return.